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Privacy Policy

1. Data Controller and Contact
This site, https://cevyer-living.com/, is owned and operated by Alaïa.ecom. We are responsible for handling any personal data you provide while using our website, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

  • Company Details:
    Cévyer Living is owned and operated by Alaïa.ecom, registered in the Netherlands
    • Registration Number: 91423694
    • Address: Rijswijkseplein 262, 2516 LH Den Haag, Netherlands

2. Why We Collect Data
Your personal information is collected to:

  • Process and ship orders accurately.
  • Handle customer service inquiries, including returns or exchanges.
  • Share essential information about products, services, or order updates.
  • Send promotional communications if you have opted in.
  • Optimize our website and improve your browsing experience.

We gather data either based on contractual needs, implied consent (e.g., during checkout), or when legally required under Australian law.

3. Data Types We Collect
Depending on your interactions, we may collect:

  • Contact and shipping details, such as name, address, email, and phone.
  • Order history and payment transaction records.
  • Device, browser, and technical data including IP addresses.
  • Communication preferences and consent choices.
  • Website usage and cookies (see Section 8).

4. E-Commerce and Payment Handling
Our store is hosted on Shopify Inc., which provides the infrastructure for order management and data storage on secure servers. Payment information is encrypted according to PCI-DSS standards and retained only as long as necessary to complete transactions.

For details, see Shopify Terms of Service and Shopify Privacy Policy.

5. Sharing with Third Parties
We may provide personal information to third-party providers strictly to support core business activities like payment processing, shipping, or website analytics. Some providers may operate outside Australia. We take reasonable steps to ensure overseas recipients handle data in line with the APPs, or we request consent for international transfers.

6. When We May Disclose Data
Personal data may be shared when required by law, to protect our legal rights or the safety of others, or in connection with business changes such as mergers or acquisitions.

7. Your Privacy Rights

  • Access: Request access to personal data we hold about you.
  • Correction: Update inaccurate or outdated information.
  • Deletion: Ask for your information to be removed where legally permitted.
  • Opt-Out: Stop receiving marketing communications at any time.

To exercise these rights or submit a privacy concern, contact us at info@cevyer-living.com.

8. Cookies and Site Analytics
We use cookies and related technologies for essential site functions, performance analysis, and marketing purposes. You can adjust your browser settings to manage cookies, but disabling essential cookies may affect some website features. Learn more about Shopify’s cookies in the Shopify Cookie Policy.

9. Data Security Measures
We implement technical and organizational safeguards to protect personal data against unauthorized access, misuse, or loss. Payment data is encrypted using SSL and AES-256 standards, following PCI-DSS protocols.

10. Retention of Personal Data
We retain personal information only as long as needed for business or legal purposes. Once data is no longer required, it is securely deleted or anonymized.

11. Policy Updates
This Privacy Policy may be revised from time to time to reflect changes in law or operations. Updates are effective upon posting, and we recommend checking this page periodically.

12. External Links
This site may link to external websites. Once you leave our domain, this Privacy Policy does not apply. We encourage you to review the privacy practices of any third-party sites you visit.